Stone Security, LLC ("we," "our," or "us") values your privacy and protects information collected through our website and Security Systems Services (except Locksmiths). This policy describes what we collect, why we collect it, and how you can exercise your rights.
1. Information We Collect
- Contact details such as name, company, email, phone number, and service address
- Project information including facility type, existing systems, and requested services
- Billing and account records required to provide contracted services
- Website analytics, browser details, and usage data
- SMS consent records, timestamps, and messaging preferences where applicable
2. How We Use Information
- Provide consultations, installations, upgrades, and maintenance support
- Respond to quote requests and service inquiries
- Coordinate projects, visits, and technical support
- Send notifications related to projects, appointments, and account activity
- Improve website performance and service quality
- Comply with legal obligations and protect business operations
3. SMS and Communications
If you opt in, we may send SMS updates related to appointments, project status, and service coordination. Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out at any time
- Reply HELP for support
- Call us at (423) 370-5721 for assistance
We do not sell SMS consent data or phone numbers for third-party marketing.
4. Sharing of Information
We do not sell or rent personal information. We may share information with trusted service providers who support our business operations (for example: scheduling, communications, payment processing, or technical tools) under confidentiality and security obligations, or when required by law.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is guaranteed to be 100% secure.
6. Your Choices
- Request updates to inaccurate contact information
- Request access to or deletion of data when permitted by law
- Opt out of non-essential communications
- Withdraw SMS consent by replying STOP
7. Contact Us
Stone Security, LLC
351 West Lawndale Drive, South Salt Lake, UT 84115
Phone: (423) 370-5721
Email: info@stonesecurityllc.com
Website: https://stonesecurityllc.com